When Love Comes – Privacy Policy
Effective Date: April 29, 2026

When Love Comes (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect:

• Personal Information: name, email, phone number, mailing address
• Payment Information: processed securely via third-party providers (we do NOT store full card details)
• Usage Data: IP address, browser type, pages visited, device information
• Communications: messages, inquiries, volunteer submissions

2. How We Use Your Information

We use your information to:

• Process donations, purchases, or inquiries
• Communicate updates, events, and volunteer opportunities
• Improve website performance and user experience
• Comply with legal obligations

3. Legal Basis & Consent

By using our website, you consent to the collection and use of your information as outlined in this policy. You may opt out of communications at any time.

4. Sharing of Information

We do NOT sell your personal data.
We may share information with:

• Payment processors (e.g., Stripe, PayPal)
• Website hosting and analytics providers
• Legal authorities if required by law

5. Cookies & Tracking

We use cookies and similar technologies to:

• Analyze website traffic
• Improve functionality
• Enhance user experience

You may disable cookies through your browser settings.

6. Data Retention

We retain personal data only as long as necessary for operational, legal, or compliance purposes.

7. Your Rights (California + U.S.)

You have the right to:

• Request access to your data
• Request correction or deletion
• Opt out of marketing communications

To request this, email: [email protected]

8. Data Security

We implement reasonable safeguards to protect your data, but no system is 100% secure.

9. Third-Party Links

We are not responsible for the privacy practices of external websites.

10. Children’s Privacy

This website is not intended for individuals under 13. We do not knowingly collect data from children.

11. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the site means you accept changes.

12. Contact

[email protected]